Privacy Policy
Effective Date: May 27, 2025
Last Updated: May 27, 2026
Laser Sharks Abatement Ltd. ("Laser Sharks", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to all visitors to lsharks.ca and to anyone who contacts us by phone, text message (SMS), email, or web form.
1. Who we are
Laser Sharks Abatement Ltd. is a British Columbia corporation (incorporation number BC1497991, CRA Business Number 716212352BC0001) trading as Laser Sharks. We provide industrial laser cleaning, dry ice blasting, and restoration services across British Columbia.
2. Information we collect
We collect personal information that you provide directly to us when you:
- Submit our online quote form at lsharks.ca/quote
- Call or text our business phone numbers (+1 236-660-4248 and +1 778-372-9924)
- Email us
- Send us photos or project details for an estimate
The categories of personal information we may collect include:
- Identifiers: name, business name, job title
- Contact information: phone number, email address, mailing address
- Project information: site location, photos you attach, descriptions of the work needed
- Communication content: text messages, voicemails, and emails you send us, and our replies
We do not collect financial account information, government identifiers, or sensitive personal information through this website.
3. How we use your information
We use your personal information to:
- Respond to your quote requests, questions, and service inquiries
- Schedule and deliver laser cleaning, dry ice blasting, and restoration services
- Send you appointment confirmations, status updates on your project, and replies to questions you asked us
- Maintain a record of work performed and customer service history
- Comply with legal obligations (tax, insurance, regulatory record-keeping)
4. SMS / text messaging — your consent and our practices
No mobile opt-in or text message consent will be shared with third parties or affiliates. Phone numbers you provide for SMS purposes are used by Laser Sharks Abatement Ltd. only and are not sold, rented, or shared for marketing.
When you provide your phone number and check the SMS consent box on our quote form, or when you text us first, you agree to receive the following types of text messages from Laser Sharks:
- Conversational replies — answers to questions you asked us by SMS, voicemail, phone, or web form
- Quote and project updates — status of your estimate, scheduling confirmations, on-site arrival notices, completion notifications
We do not send promotional or marketing SMS unless you separately request to receive them.
Message frequency varies based on your project. Standard message and data rates from your mobile carrier may apply. You may reply STOP at any time to opt out of further SMS from us; we will confirm with a single reply and send no further messages. Reply HELP for support, or contact us at the phone numbers and email in the "Contact us" section.
5. Cookies and analytics
lsharks.ca uses cookies and similar technologies to operate the website and to measure traffic. We may use third-party analytics services (for example, Google Analytics, Google Tag Manager) to understand site usage and improve content. These services may set their own cookies subject to their own privacy policies.
We do not use cookies to identify you personally or to share your information with advertisers without your consent.
6. Sharing your information
We share personal information only as follows:
- With service providers who help us run our business (for example, RingCentral for phone and SMS service, our website host, our scheduling system) — under contractual obligation to keep your information confidential and use it only on our behalf
- To meet legal requirements — when required to do so by law, court order, or to protect our rights, safety, or property
We do not sell personal information. We do not share SMS opt-in data or consent with third parties or affiliates for any purpose.
7. How long we keep your information
We retain personal information for as long as needed to provide the services you requested, maintain customer records, and comply with legal, tax, and insurance retention requirements. When information is no longer needed, we delete or anonymize it.
8. Your choices
You may:
- Stop receiving SMS — reply STOP to any text message from us
- Update or correct your information — contact us using the details below
- Request deletion of your information — subject to legal retention requirements
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. No method of transmission over the Internet or by SMS is 100% secure; we cannot guarantee absolute security.
10. Children
lsharks.ca is intended for use by businesses and adults. We do not knowingly collect personal information from anyone under 18.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If the changes are material, we will provide additional notice (for example, a banner on lsharks.ca or an email to recent contacts).
12. Contact us
If you have questions about this Privacy Policy or about our handling of your personal information:
Laser Sharks Abatement Ltd.
Phone: +1 236-660-4248
Email: [email protected]
Last Updated: May 27, 2026
Laser Sharks Abatement Ltd. ("Laser Sharks", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to all visitors to lsharks.ca and to anyone who contacts us by phone, text message (SMS), email, or web form.
1. Who we are
Laser Sharks Abatement Ltd. is a British Columbia corporation (incorporation number BC1497991, CRA Business Number 716212352BC0001) trading as Laser Sharks. We provide industrial laser cleaning, dry ice blasting, and restoration services across British Columbia.
2. Information we collect
We collect personal information that you provide directly to us when you:
- Submit our online quote form at lsharks.ca/quote
- Call or text our business phone numbers (+1 236-660-4248 and +1 778-372-9924)
- Email us
- Send us photos or project details for an estimate
The categories of personal information we may collect include:
- Identifiers: name, business name, job title
- Contact information: phone number, email address, mailing address
- Project information: site location, photos you attach, descriptions of the work needed
- Communication content: text messages, voicemails, and emails you send us, and our replies
We do not collect financial account information, government identifiers, or sensitive personal information through this website.
3. How we use your information
We use your personal information to:
- Respond to your quote requests, questions, and service inquiries
- Schedule and deliver laser cleaning, dry ice blasting, and restoration services
- Send you appointment confirmations, status updates on your project, and replies to questions you asked us
- Maintain a record of work performed and customer service history
- Comply with legal obligations (tax, insurance, regulatory record-keeping)
4. SMS / text messaging — your consent and our practices
No mobile opt-in or text message consent will be shared with third parties or affiliates. Phone numbers you provide for SMS purposes are used by Laser Sharks Abatement Ltd. only and are not sold, rented, or shared for marketing.
When you provide your phone number and check the SMS consent box on our quote form, or when you text us first, you agree to receive the following types of text messages from Laser Sharks:
- Conversational replies — answers to questions you asked us by SMS, voicemail, phone, or web form
- Quote and project updates — status of your estimate, scheduling confirmations, on-site arrival notices, completion notifications
We do not send promotional or marketing SMS unless you separately request to receive them.
Message frequency varies based on your project. Standard message and data rates from your mobile carrier may apply. You may reply STOP at any time to opt out of further SMS from us; we will confirm with a single reply and send no further messages. Reply HELP for support, or contact us at the phone numbers and email in the "Contact us" section.
5. Cookies and analytics
lsharks.ca uses cookies and similar technologies to operate the website and to measure traffic. We may use third-party analytics services (for example, Google Analytics, Google Tag Manager) to understand site usage and improve content. These services may set their own cookies subject to their own privacy policies.
We do not use cookies to identify you personally or to share your information with advertisers without your consent.
6. Sharing your information
We share personal information only as follows:
- With service providers who help us run our business (for example, RingCentral for phone and SMS service, our website host, our scheduling system) — under contractual obligation to keep your information confidential and use it only on our behalf
- To meet legal requirements — when required to do so by law, court order, or to protect our rights, safety, or property
We do not sell personal information. We do not share SMS opt-in data or consent with third parties or affiliates for any purpose.
7. How long we keep your information
We retain personal information for as long as needed to provide the services you requested, maintain customer records, and comply with legal, tax, and insurance retention requirements. When information is no longer needed, we delete or anonymize it.
8. Your choices
You may:
- Stop receiving SMS — reply STOP to any text message from us
- Update or correct your information — contact us using the details below
- Request deletion of your information — subject to legal retention requirements
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. No method of transmission over the Internet or by SMS is 100% secure; we cannot guarantee absolute security.
10. Children
lsharks.ca is intended for use by businesses and adults. We do not knowingly collect personal information from anyone under 18.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If the changes are material, we will provide additional notice (for example, a banner on lsharks.ca or an email to recent contacts).
12. Contact us
If you have questions about this Privacy Policy or about our handling of your personal information:
Laser Sharks Abatement Ltd.
Phone: +1 236-660-4248
Email: [email protected]